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3/19/2020

COVID-19: important information

Dear UYNner,

we are all facing a period of great difficulty and uncertainty. We are worried about the future just like you are, and we have no solutions against this crisis. However, our nature leads us to be optimistic and never stop. We are sports people, used to stand fatigue, defeat, crying. If we fall, we get up and immediately think of a new goal. We know you understand us, because you are exactly the same: a UYNner in life.

We want you to know that, following the Prime Minister Decree of 22nd March 2020 related to the suspension of production and commercial activities in Italy until 3rd April 2020, we have taken important steps to ensure the safety of our employees, to meet the needs of our dealers and to make sure that the UYNner Community remains active and fit.

SHOP ONLINE

Our online shop remains open: you can buy UYN items at any time. Given the constantly changing situation, you will understand that shipments can be delayed, but we work together with our couriers, to guarantee you the best service possible.
We remind you that you can benefit from the free return of the goods with immediate refund.

CUSTOMER SERVICE

Working methods have been promptly reorganized to allow employees to continue their activities at home. As a result, UYN Customer Service remains active. Our team is available to answer your questions and needs in real time.

UYN DOESN’T STOP

We know that, at the current time, it is not possible, or not recommended to do outdoor sports: the priority is to stay at home in order to avoid the spread of the infection. We want to stay by your side even in this difficult situation.

In the coming days, through our social channels, newsletters and website we will give you tips to stay in good shape. But we will also show you the great UYN highlights that will arrive in the stores. When? As soon as all this is over. Because we are sure of one thing: we will be running, cycling, hiking and training again. Together.

Let’s UYN together.